Support: back on track in minutes

Most questions can be solved with the right download or procedure. Start below; if you get stuck, we will help you by appointment.

Remote assistance

Has a support employee asked you to start a remote assistance session? Then use the link you received from us.

How can we help?

Downloads

The current installation files and plugins for your edition, always in the right version.

Go to downloads

Submit files

Upload large files or archives to us securely.

Go to upload

Sign in

Find your archive address and understand the different portals.

Get sign-in help

Video guides

Short videos about installation and daily use on our YouTube channel.

Go to YouTube

Request support

Complete the form. Your request is recorded directly as a ticket in our current support environment.

The ticket form is securely processed by Zoho Forms and is temporarily available in Dutch.

If the form does not load, email support@anntac.com.

Personal support by appointment

Can't work it out with the procedures, or is it about your local environment? Book a paid support appointment; we reserve time for you and solve it together. Support on our cloud environment is covered by your subscription; installations are delivered in working order, after which the local environment is in principle your own responsibility.

Book a support appointment